Today, we are in the early stages of the AI revolution, where AI is increasingly integrated in everyday life. You might have interacted with AI-powered chatbots, ChatGPT, and now DeepSeek. Or you invest in stock portfolios and ETFs that track the Magnificent 7 tech giants, major players in AI. In this new Age of Intelligence, AI is ushering in sweeping changes to business, economy and society.

The Madani government is moving strategically to harness the game-changing potentials of AI. From the recent launch of the National AI Office to address policies and regulation to rolling out the red carpet for billion-ringgit investments in cloud and data centres, Malaysia is clearly signalling that AI is a priority. 

What does this shift to AI mean for professionals in the public sector? One, it’s time to pivot to digital transformation, in order to upskill for evolving roles that require the use of tools such as data analytics, cloud and AI. Two, adapting to AI and becoming adept is essential for public sector accountancy professionals to help mainstream the national AI agenda and establish Malaysia as a regional AI powerhouse amidst geopolitical turbulence.

The PUBLIC SECTOR TECHNOLOGY INNOVATION SUMMIT 2025 with the theme of TRANSFORMING PUBLIC SERVICES WITH AI: INNOVATION FOR A SUSTAINABLE FUTURE aims to familiarise members in the public sector as well as public sector professionals with the capabilities needed to survive and thrive as AI is normalised. Taking place on 8 May 2025 at the Wyndham Grand Bangsar, Kuala Lumpur, this one-day Summit is packed with information on the latest developments in Malaysia’s AI space and their impact on the public sector. Join us to get updated on Malaysia’s AI strategies and figure out how you can ride on AI to boost your career trajectory.

Senior public sector officials and industry experts will be at the Summit to network and to share on the following topics:

Impact of the National AI Roadmap 2021-2025 on Public Sector Advancements

This session reviews the outcomes of the National AI Roadmap 2021-2025 which expires in 2025. Learn how the strategic implementation of the AI initiatives outlined in the Roadmap has enhanced government operations, improved public services, and fostered innovation within public institutions. Importantly, understand the future direction of AI in the public sector and the projected impacts on institutions, public sector talents and service delivery in the public interest.

Leveraging AI for Better Public Service Delivery

AI-powered data analytics is increasingly being adopted to strengthen decision-making processes in public administration and service delivery in critical areas like healthcare, education, and urban planning. Understand the key challenges that public sector organisations face when adopting AI technologies, and share best practices for enhancing public service delivery. 

Navigating Data Safety Governance: Preparing for the Future of AI and Cloud Technology 

As AI becomes more integrated, risks from infringements to data safety governance will rise in tandem. This session focuses on the importance of data governance, emerging AI trends, and best practices for securing sensitive information in cloud environments. 

Transforming Governance: the Future of Resource Planning in Malaysia 

Strategic resource allocation is a key element of innovative solutions that can enhance governance, streamline operations, and foster sustainable development in Malaysia. Adopting suitable tech solutions can enable efficient resource planning to achieve fiscal and structural goals. 

AI Ethics and Responsible Use in Public Sector

 As AI technologies increasingly support decision-making in the public sector, ethical considerations and responsible use must be prioritised to safeguard the public interest, while protecting data privacy and reducing algorithmic bias. Let’s explore the key ethical concerns and recommended practices related to the use of AI in the public sector. 

Capacity Building and Skills Development for AI in the Public Sector

Public sector talents must act fast to adapt and master new technologies being adopted in the public sector. Higher education institutes will play a critical role in capacity building and equipping future public sector leaders with AI competencies. 

Click here for more information about the Summit.